Information prior to the contractual process
This website www.belateguiregueiro.com is owned by MARIA LUISA ESTEVEZ RODRIGUEZ with ID 76809901K and tax address in LUGAR DE OUTEIRO 15 15660, CAMBRE (CORUÑA, A).
The General Conditions of Contract regulate the distance selling relationship between MARIA LUISA ESTEVEZ RODRIGUEZ and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of April 13, on General Conditions of Contract, Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defense of Consumers and Users, the current and applicable regulations on Personal Data Protection, Law 7/1996 of 15 January on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Services of the Information Society and Electronic Commerce.
MARIA LUISA ESTEVEZ RODRIGUEZ reserves the right to make any changes it deems appropriate, without notice, in the General Conditions. Such modifications may be made, through its websites, by any means admissible by law and shall be binding during the time they are published on the website and until they are not validly modified by subsequent ones. However, MARIA LUISA ESTEVEZ RODRIGUEZ reserves the right to apply, in certain cases, a Special Conditions of Contract in preference to these General Conditions when it deems appropriate, announcing them in a timely manner.
The purpose of the website is the sale of fashion and decoration accessories.
The duration of the contract shall be linked to the delivery of the product without prejudice to the right of withdrawal.
As a user or customer, you expressly declare that you know, understand and accept the terms of use and these general terms and conditions. Similarly, declares to be of legal age and have the legal capacity and ability to act necessary for access to the websites of MARIA LUISA ESTEVEZ RODRIGUEZ and contracting through them.
To purchase our products, you can go to the corresponding section of our online store.
Once the purchase process is completed, the customer will receive a confirmation of the purchase by e-mail. It is essential that during the purchase process the user indicates a valid email address. If within 24 hours from the completion of the order you do not receive the confirmation, please contact MARIA LUISA ESTEVEZ RODRIGUEZ at customer service phone 661858200 or by email info@belateguiregueiro.com.
All the contents of the website are in Spanish and have been automatically translated to English
The customer, upon receipt of the product at the delivery address provided, will receive an invoice or copy of the order.
Offer and validity
In the case of a product on offer, the offer price and the validity of the offer shall always be indicated together with its essential characteristics.
In compliance with current regulations MARIA LUISA ESTEVEZ RODRIGUEZ offers information on all items for sale, their features and prices. However, MARIA LUISA ESTEVEZ RODRIGUEZ reserves the right to withdraw, replace or change the products offered through its website, by simply changing the content of it. In this way, the products offered at all times by the website will be governed by the General Terms and Conditions in force in each case. Likewise, the company shall have the right to stop offering, without prior notice and at any time, access to the aforementioned products.
Essential product characteristics
The products offered in our online store, incorporate a photograph and the essential characteristics of the same, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph, is not binding. It is identified in the characteristics.
Warranties
All products offered on the website enjoy the commercial guarantee of the supplier of the product. MARIA LUISA ESTEVEZ RODRIGUEZ has an after-sales service, while the warranty is in force, the customer may execute it by contacting the establishment of MARIA LUISA ESTEVEZ RODRIGUEZ, the after-sales service, by email to info@belateguiregueiro.com or the points established by the supplier itself. If you have any questions, please call our customer service number 661858200 or send an e-mail to info@belateguiregueiro.com.
Prices
All products indicate the selling price in Euros and include Value Added Tax (VAT).
If any other tax is applicable, this would be indicated (IGIC or IPSI).
Delivery and transportation costs
MARIA LUISA ESTEVEZ RODRIGUEZ ships worldwide. Shipping costs will be applied depending on the shipping zone, size and weight. They will be specified before finalizing the order.
Order execution
MARIA LUISA ESTEVEZ RODRIGUEZ reports that the estimated delivery time will be 14 days from order confirmation and at any time you can contact our customer service department to know its status.
Methods of payment
The customer will be able to pay the amount of his order by choosing any of the following ways. During the purchase process you will have to indicate your choice:
Credit card VISA or MASTERCARD
All operations involving the transmission of personal or banking data are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. All the information you transmit to us travels encrypted through the network.
Also the data on your credit card are entered directly on the page of the bank, at the POS (Point of Sale Terminal Bank) and are not entered or recorded on any server MARIA LUISA ESTEVEZ RODRIGUEZ.
When paying by VISA or MASTERCARD, you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering more guarantees about the security of the transaction.
This payment method is valid only on the web.
When the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, the cardholder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and recredit entries in the supplier’s and holder’s accounts shall be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the demand for refund was not the result of having exercised the right of withdrawal or termination and, therefore, had unduly demanded the cancellation of the corresponding charge, it will be liable to MARIA LUISA ESTEVEZ RODRIGUEZ to compensate the damages caused as a result of such cancellation.
Right of withdrawal, returns and complaints
The purchaser shall have a period of fourteen calendar days to cancel, starting from the day the customer receives the product, without any penalty and without any indication of the reasons.
The exercise of the right of withdrawal must be made by notification through telephone communication to 661858200, by email to info@belateguiregueiro.com, by sending your letter to our postal address LUGAR DE OUTEIRO 15 15660, CAMBRE (CORUÑA, A), or through the withdrawal form.
According to the provisions of Article 103 of Law 3/2014, of March 27, which amends the revised text of the General Law for the Defense of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire rapidly, are exempt from withdrawal.
The return
The customer must return or deliver the product directly to MARIA LUISA ESTEVEZ RODRIGUEZ, to the address LUGAR DE OUTEIRO 15 15660, CAMBRE (CORUÑA, A), without undue delay, and in any case within a maximum period of fourteen calendar days from the date on which the right of withdrawal of the contract is formalized. The term shall be deemed to have been met if the customer returns the product before the end of the term.
The customer shall bear the cost of returning the product.
In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Therefore, please make sure that the package is properly protected and sealed to avoid transportation problems. Once received, we will check its status.
As soon as we verify that the item(s), as well as any components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to refund the money paid.
Refund of payment
The reimbursement of the amounts received by the customer will be made using the same means of payment used by the customer, unless otherwise provided.
MARIA LUISA ESTEVEZ RODRIGUEZ may withhold reimbursement until the product has been received, reason for withdrawal, or until the customer provides proof of return of the same, depending on which condition is met first.
Return of the defective product.
In the event that the product is not in good condition and the causes attributable to this, not the result of the customer, the customer will be entitled to return the product, informing MARIA LUISA ESTEVEZ RODRIGUEZ the reason for return through any of the means provided in these conditions of contracting, and at no cost to the customer. This return due to defect or poor condition of the product will not be considered a right of withdrawal.
MARIA LUISA ESTEVEZ RODRIGUEZ undertakes to bear the cost of return and to return the product for a new one in accordance with conditions accepted at the time of sale.
If the customer wishes to file a complaint, the establishment of MARIA LUISA ESTEVEZ RODRIGUEZ is located at LUGAR DE OUTEIRO 15 15660, CAMBRE (CORUÑA, A) or via email info@belateguiregueiro.com.
Jurisdiction
Also, MARIA LUISA ESTEVEZ RODRIGUEZ reserves the right to file civil or criminal actions it deems appropriate for the misuse of its website and content or for breach of these conditions.
The relationship between the user and the provider shall be governed by the regulations in force and applicable in the Spanish territory. Should any controversy arise, the parties may submit their disputes to arbitration or resort to ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. MARIA LUISA ESTEVEZ RODRIGUEZ is domiciled in CORUÑA, A, Spain.